I have been watching this VERY closely and trying (as a forums moderator) to keep people as accurately updated as possible. I entered on June 1 and simply exited - not playing and game/puzzle or anything.
I entered on June 2 and June 1 remained open. So, did the same on June 2 and entered then exited the game (no played puzzles). Today (June 3) I entered and June 2 - as well as 1) remained open/unlocked. I have informed our comm mgr that I would keep a look out on this, but from your message are you saying there was a fix or wasn't a fix put in on June 1? If not, is there a date for when a fix is scheduled (as all scheduled things are tentative) to be put in place?
Are any days going to be unlocked or are keys going to be distributed (within reason) to offset this error? I know I started playing the beginner puzzle each day after it became readily apparent that this was not going to be corrected in short order so I wouldn't have locked days and wouldn't use my keys, but the days I did have to use a key to unlock (again, before playing the beginner puzzle daily) I feel (personal opinion) should be awarded to players (again, within reason).
Any possible information you might be able to share in that regard? Thanks.
Community ManagerI've been going in every day just to unlock that day. As of this morning (June 3), June 1 and June 2 had re-locked.
And if people aren't reimbursed for keys that they used to unlock glitched days or the days affected by the glitch are not all unlocked, then EA/Pogo had better brace for a storm of negative feedback. Just sayin'.
Definitely NOT fixed. This morning (June 5), all the previous days in June have re-locked.
To show that it's continuing, I unlocked each day this week. However, I didn't have time to finish any puzzle on Saturday, June 5, so it relocked. The days I completed a puzzle remained unlocked.
I am having the same issue. I am playing the daily challenges, but the day on the calendar locks.
In May I had just a couple of days that locked back up in the first week. For the remainder of the month it worked fine, until I went back a month to get caught up after I lost up to 9 stars a day in April. After I played the old puzzles The next day I opened just to come back and see it locked. All days stayed open until June 1st. I came into the game on the first did my daily like I do every day but went back to April to finish up the month. After finishing I left the game. June 2nd I come back into the game to do the daily and June 1st is locked again. So is the bug associated with going back and playing earlier months???? I have credit for playing all of the days for the daily this week also.
I also noticed this seemed to be the cause for a day relocking on me this month. I went back to play old puzzles I had unlocked but not completed for a badge and the next day I came back to find the previous day locked when I had played over 30 puzzles the previous day but from past months. I had a few days also relock in April and May as well but never noticed the connection about playing old puzzles until I was certain I had and found the day relocked this month. The most upsetting part for me is that I was really making it my goal to remember to go in and unlock everyday this year and up until this whole relocking disaster I had every single day unlocked. The first time a day relocked I thought I was going crazy because I was sure I hadn't missed it but thought maybe I had somehow forgotten to go in so I used a key to unlock it again and then of course found another relocked a few days later and discovered the forum thread and realized I wasn't actually any crazier than I'd ever been and have been hoping for the issue to be resolved and checking the forum thread and here for updates ever since. I definitely understand it seems to be a complicated issue but do hope the fix comes soon and that we definitely do get those days unlocked or receive keys to do so ourselves. And honestly it would be great and the easiest fix of all if they would just eliminate the locked days entirely because now that they have the weekly special a lot of people play everyday anyhow. Before the weekly special I actually went in everyday just to unlock and never actually played at all unless there was a badge. But the locking days thing always irritated me especially when the game was released with entire months before it's release locked. At any rate, I just thought it was finally time to add my input to this issue, which as anyone can see by my newbie status I never do but since this has been going on so long and I'm here checking for any updates regularly, I decided the unprecedented was called for. Now that I've aired my grievances, I'll just continue to check back and hope for some progress from pogo on this issue eventually being resolved along with the rest of you.
Community ManagerCommunity Manager
EA Staff (Retired)
