Community Manager@katnipaz That's definitely understandable, no doubt.
I often think of the old programmer's adage of "99 little bugs in the code, 99 bugs in the code. Take one down, patch it around, 127 little bugs in the code."
While that's generally used as a joke, it does highlight that things are often a lot more interconnected and making a change one place may have some unintended consequences in other areas.
In most cases it's not a matter of not knowing how to fix an issue, but more of diverting limited resources from another area to fix something and where that falls in the timeline of other projects currently being worked on as well.
In this specific case I'm afraid I don't have the visibility into what exactly caused this particular bug to speak more specifically to your original question, but I get it's been ongoing for quite a while and that's absolutely frustrating when it seems like such a simple thing.
A fix is still on the way from what I'm seeing but there's not a date I can share just yet unfortunately, thanks again for the patience everyone.
Pogo Daily Sudoku has stopped saving my progress. I have played this game since it became active on Pogo. On Aug 9 2023 is the last time I was able to open and keep the date active. I went in Aug 10 2023 and opened it to keep the date active. When I went back Aug 11 2023, it was showing that I had not opened Aug 10th even though I had .. so I spent gems on a key to open the date. It took my 3 gems and then stayed locked. I checked on your forum and completed all of your recommended actions (clear cache .. tried 3 different browsers (Firefox, Chrome and Edge) ..tried 2 different computers (HP and Toshiba).. reset computer .. reset modem .. new batteries in the mouse, etc..) but the game is still not working properly. From the forum, I also notice that many of your other players are having this same issue...some since May of 2023. Why hasn't Pogo/ EA fixed this issue? Please fix this issue. If you can't fix it, then why not close the game down until you have fixed it. Why are you taking players gems if this game is not working properly? Why are you having challenges in this game if not everyone can complete the challenges due to a Pogo/EA fault? Pogo, I know you can do better because if not, many people including myself will start spending our limited entertainment dollars elsewhere. I've enjoyed playing Pogo since the early 2000's. Thank You for your time.
Pogo ID redd_is_da_mann1
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 16.0 GB (15.6 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 22H2
Installed on 12/26/2022
OS build 22621.2134
Experience Windows Feature Experience Pack 1000.22659.1000.0
Community ManagerCommunity Manager
EA Staff (Retired)
