rigged games

you need to change your algorithm in your canasta game, no matter who I play human wise, I never get red 3's or win the game ever. I beat the computers over and over but no matter when I play humans I lose every  game and not by 100 pts, by thousands of points, I play computers on the highest level, yet humans I play on beginner and loose. Impossible unless its rigged that way. If that is the case I will not be rejoining Pogo when My subscription is up for renewal