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grammaticalcs's avatar
grammaticalcs
5 years ago
Solved

SCAMMERS claiming to represent EA or Pogo

Scammers. I was scammed yesterday because a pop up told me the reason my game was frozen is I had a virus.  I was distracted and fell for the scam, which I never do.  Lesson learned. Beware these s...
  • EA_Arrenai's avatar
    EA_Arrenai
    5 years ago

    Hey there, @grammaticalcs.

    Thanks so much for the report. I'll pass it along to the appropriate parties. We really appreciate the info.

    For help with an EA game from our game advisors, we advise ever only going to our EA Help website, the Pogo Help website, or our official and verified EA Help social media accounts (Twitter, Facebook). If it doesn't have ea.com, pogo.com in the address URL, or if the social media account doesn't have a verified checkmark, then it's not an official EA site and you shouldn't share any information about yourself or your account to them.

    Arrenai 🐱

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HOCK9952's avatar
HOCK9952
5 years ago

@grammaticalcs      Thank you for this timely warning.  One can never be too vigilant nowadays!

 You might also want to consider running at least 1 security scan. There is a multitude of free programs such as Malwarebytes or SUPERAntiSpyware that will easily & quickly search for any compromises. ESET Online Scanner has a 1-time scan tool available immediately & completely free for Windows users.  Windows Defender or Zemana Anti-Malware are both good

programs to use to look for threats.   Please stay safe, grammaticalcs.  All the best.  Take care.   😎    

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