Forum Discussion

2 years ago

Scrabble & Spades Issue

Hi, I am having issues with Scrabble and Spades disconnecting me after 10 seconds or so. If I'm playing Scrabble and I'm trying to come up with a word it will disconnect the game before my timer is ...

EA_Illium

EA Staff (Retired)

2 years ago

Hi @chastitycharm_

Can you try going through the following steps and let us know if you continue running into issues after?

Restart your device and modem/router then try to load your game
Clear your Cache/Cookies (<-- link)
Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)
Try another Browser (Chrome, Edge, Safari)