Scrabble Freezes
MPlaying a robot, on my turn the game freezes, the computer tells me my time has run out, I wait for it to extend my time, it does not give me my turn, I wait, it shows the computer needs to extend m...
Forum Discussion
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @lesleyc6. Let's see if we can track this down.
To start, let's try some troubleshooting. Please run through the HTML5 troubleshooting and let me know how it goes for you.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- @EA_Arrenai AllI needed to do was clear the cache. We'll see how that works.
- @lesleyc6 Didn't help. I played the game, and then when I played IT, 'Play 'did not light up. I had to wait for my timer to expire, and for the robot to grant me more time; then I could play IT.
Play' lit up and I was able to score the word.- EA_Arrenai
Hey there, @lesleyc6.
As it can affect how your browser and Pogo's servers communicate with each other, are third-party cookies allowed on your browser at the moment? Additionally, is Do Not Track on or off?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
