Scrabble: Lagging and Loading Issues

Scrabble is taking too long to validate words. Usually, it takes a second or two to validate words, but it's taking 20 seconds or longer most times.  This is happening on both a laptop using Firefox or an iPad.  This has happened previously and I believe Tech Support has resolved the issue, but it keeps happening every couple of weeks.  When the issue starts, you see a slower word validation by a few seconds.  The next day, word validation takes a few seconds longer, and the next day another few seconds longer, etc.  This is a recurring issue with this game.  Please fix the game.