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AbC7169a9260305's avatar
AbC7169a9260305
6 years ago
Solved

SCRABBLE "PLAY" WORD BUTTON NOT WORKING

SCRABBLE Once I create a word, the "play" button underneath the letter "tray" in does not work.  All of the other buttons seem to work (exchange, pass, etc.). This has been happening for 48 hours.
  • EA_Arrenai's avatar
    EA_Arrenai
    5 years ago

    Hey there, everyone.

    Marked as a solution for visibility only. We could really use the information below if you have an opportunity to help.

    While this has been sent to the Pogo team for investigation, if you haven't already, please give our HTML5 troubleshooting a try to see if it improves gameplay for you.

    If you also have your Pogo Compatibility Tool system information and/or your DxDiag, please reply with the details from that, and I can add it to the report already with Pogo.

    Arrenai 🐱

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cafedelon's avatar
cafedelon
New Ace
6 years ago
@pitichinaccio I wish I knew more about the Scrabble game and how to address some of the problems people are having there. But I don't play Scrabble much, so the others will have to try to help. Sorry.
  • GalaxiesFarAway's avatar
    GalaxiesFarAway
    Hero+
    6 years ago
    @pitichinaccio Unfortunately, I am with @cafedelon on this. I am not a scrabble fan and dont play it. Hopefully another player or the community manager will be able to help you.

    Good luck
    ~BB
    • pitichinaccio's avatar
      pitichinaccio
      6 years ago

      Thank you. I appreciate the response.  I have received very positive responses from Scrabble's community manager.  I am hopeful. 🙂 

      • EA_Arrenai's avatar
        EA_Arrenai
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        6 years ago

        Thanks so much for all the great information, @pitichinaccio. We really appreciate it.

        I'll send this info over to the team. I don't have an ETA on a resolution, but I'll let you know as soon as I have an update.

        Thanks again,

        Arrenai 🐱

        Did you receive an awesome, helpful response? 👍 +XP!

        Was your issue resolved by a great post? 🙌 Accept as Solution

        ASK. ANSWER. LEVEL UP.

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