Forum Discussion

6 years ago

Scrabble Reconnect Error

Scrabble is acting up again, only allowing play of about 4 or so words, then "reconnect/restart" popup, stopping the game. If you click on reconnect, another box pops up with "Unable to find table"....

EA_Arrenai

EA Staff (Retired)

6 years ago

Hey there, @dmatherton. Just checkin' in. Have you had an opportunity to run the troubleshooting yet?

Arrenai 🐱

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dmatherton

6 years ago

@EA_Arrenai Yes I ran the trouble shooting, its not me.

EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @dmatherton.

Would you be able to post your UO Trace here? I'd like to see if it's something that's not you, not us, but something in between. That trace can help us track it down.

The instructions for running a UO Trace is in the connectivity troubleshooting page linked previously.

I look forward to hearing from you.

Arrenai 🐱

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EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @dmatherton. I'm just checking in.

Are you still having connectivity errors? If you're able to share your UO Trace, it would help a lot in tracking down where along the line it is disconnecting.

I look forward to hearing from you.

Arrenai 🐱

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