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1 Reply
- abbycattx3 hours agoHero+
Hello! I’m sorry Secret Word Gardens keeps stopping while trying to load. I double-checked the game before replying, and it loaded normally for me on the Pogo website. At times, our devices may need a little maintenance, such as checking for device and browser updates, cleaning outdated browser files and cache files, browser settings and a few other issues that can sometimes interfere with games loading properly on our devices.
Please take a moment to review our community troubleshooting guides. You may also want to close any unnecessary programs and browser tabs to free up resources on your device, this can also help resolve loading issues.
- Pogo Game Loading: Troubleshooting Guide for PC and Laptop Users | EA Forums
- Pogo Game Loading: Troubleshooting Guide for Tablets and Phones | EA Forums
- Basic Troubleshooting Guide → Pogo Troubleshooting Guide | EA Forums
If the troubleshooting steps do not correct the issue, please reply back by following the steps in the → How to Report a Problem on Pogo - Complete Guide | EA Forums
You can also report privately to EA Help → Pogo – Official EA Help support Just sign in with your Pogo credentials and scroll down to the bottom until you see the Contact Us button to open a case or Formal Submittal anytime you need help!
Important Notice to all readers:
Pogo Players: Browsers Are Changing — What You Need to Know | EA Forums
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