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happyhour42ye's avatar
30 days ago
Solved

Shutting down

I am having some major issues with my Pogo program.  Over the past week, every time I get to play a game I just get started and my games are like rebooting on their own.  The screen automatically lea...
  • abbycattx's avatar
    30 days ago

    @happyhour42ye 

    Hello! That indeed sounds quite frustrating. Here are a few troubleshooting steps to possibly resolve the problem:

    • Update Your Graphics Driver: Troubleshooting graphics on PC An outdated or faulty graphics driver can cause various issues. Try updating your graphics driver by going to Device Manager>Display adapters, right clicking your adapter and select "Update Driver" (it will tell you if it needs it or not) 
    • Check for overheating: Make sure your PC isn't overheating. Clean any dust from your fans and ensure they're working properly. Run a virus scan: Sometimes malware can cause unexpected restarts, so it's a good idea to run a thorough virus scan. 
    • High CPU or RAM Usage: Close any unnecessary applications running in the background that might be consuming resources. 
    • Check your power settings: Adjust your power settings to prevent the PC from restarting automatically.
    • Check your Hardware Compatibility: Make sure your device meets the minimum requirements for Pogo. You need at least 8GB of RAM. Not having enough memory can make webpages slow to load, timeout and exit abruptly. 

    Additionally checks and information: Pogo Troubleshooting Guide - Answer HQ

    Hope this helps & Take Care!

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