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DABabbSX's avatar
1 year ago
Solved

snowbird solitary

Pogo continues to have challenges with Snowbird Solitare, and my cards won't turn over. I have tried starting the game repeatedly. I have used coins, but nothing has worked. There is no way to play previous games or skip ahead in this particular game. I have tried to find contact information to ask POGO, but they must be in witness protection since I cannot find an email or contact information. I decided to try this. If you don't have an answer to how to get the cards to face so I can see them, do you happen to know how to retrieve the money I have spent trying to get the game fixed myself?  

If you don't know the answer to either of those questions, do you have the name of a "customer-friendly" site with these types of games? 

Thank you in advance!

  • Hey @DABabbSX 

     

    Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to manually sign in
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information

     

    • Screenname:
    • What Device are you using?
    • Which web browser do you play on?
    • Do you get an error message at all?
    • Screenshot of how your game appears...

    Thanks and have a Great Day!   

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey @DABabbSX 

     

    Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to manually sign in
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information

     

    • Screenname:
    • What Device are you using?
    • Which web browser do you play on?
    • Do you get an error message at all?
    • Screenshot of how your game appears...

    Thanks and have a Great Day!   

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