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LSMITH1062tM's avatar
LSMITH1062tM
Seasoned Rookie
1 year ago
Solved

So Many techical issues with so many games in the last couple of weeks.

POGO TEAM!

WHAT IS GOING ON? In the last couple of weeks there have been so many technical issues with so many games: games not loading, gems and coins not being deposited when earned.

AND YOU DO NOT COMMUNICATE OR ADDRESS THE ISSUES IN A TIMELY MANNER. 

There are so many threads here, but no answers from the Pogo Team.

Your users pay good money for this service. Please at least acknowledge the technical issues and inform us of what you are doing to resolve the issues

  • EA_Illium's avatar
    EA_Illium
    1 year ago

    Hey @customve449 I would recommend reaching out to our support to take a look at your account. Out of curiosity, was this a message you got when playing a game, or via your inbox? 

     

    1. Go to the EA Help homepage.
    2. Select Pogo
    3. Select the "See all help topics"
    4. Select the option I'm looking for something I earned
    5. You should be able to choose from Chat or Email (options can vary

    Cheers!

     

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