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HEVENZGODDESS's avatar
HEVENZGODDESS
Seasoned Newcomer
5 months ago

Re: Random Bright Orb in Solitaire Home Story

Lately I've been experiencing flashes of light between loading the boards. Anyone been having this issue, If so can it be fixed. This is the only game that does this on pogo for me. I thought it was my monitor at 1st, But all other games and everything else I do I dont have an issue

5 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi HEVENZGODDESS​

    I'm so sorry to hear that. 

    I've loaded up the game and tried to see if I could replicate the light flashing between loading screens, but it didn't happen for me. 

    Could you share a bit more, please? Does this happen when you're loading into a particular part of the game? 

    Would you be able to share a clip of it happening?

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi HEVENZGODDESS​,

    It's been a while since we last heard from you. 😊Did the light flashes go away? If not, please pop into your reply the answer to those few questions I asked and a clip of it happening if you can capture it. I'll be better able to make relevant suggestions once I understand things a bit more.

    - EA_Lanna

  • tatsall's avatar
    tatsall
    New Traveler
    22 days ago

    I have been getting "flashes" as well, though not when loading the board.  Mine occur during game play and remains on the screen until I close the level I'm playing.  The "flash", a bright spot on the screen that remains steady,  is not there when I reopen that level.  I am unable to determine the exact sequence of events that leads up to the flash and it does not happen in every level nor on a regular basis.  

    I am attaching a screen print showing the flash that occurred in level 3396 on June 17.  Since it happened again today in level 3432 I felt it was time to report it.

     

  • tatsall's avatar
    tatsall
    New Traveler
    15 days ago

    Hello EA_Lanna​ ,

    As I mentioned last week, I too get "flashes" on my screen during game play.  The following screen print is what I just received.

     

  • Scrunchy671's avatar
    Scrunchy671
    New Vanguard
    15 days ago

    Yup.  I have been having the same issue.  It happens during the game when removing a card.  It doesn't happen often, but when it does happen and it happens near or on a card, the card isn't readable.

    The light is so bright it is blinding to the point where I can't see anything that it even partially overlays.  I end up closing the game and reloading it.

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