I posted two weeks ago and I still cant play this game. WHEN WILL YOU FIX IT?????????? I can't go any further on Solitaire Home Story; The screenshot shows what It is doing. I have cleaned browser cache logged out then back in. I tried it using Firefox and Chrome both do the same. When will the be fixed. It says click to continue and I can click all day long and it does absolutely nothing.

Solitaire Home Story has froze. When I click continue nothing happens. I had just finished a game and am no longer able to proceed. I refreshed my screen, I exited out of the game and went back in and when the game loaded it was stuck on the same screen, I then logged off and rebooted by computer, went back into the game and it is still stuck

Hey folks, just hopping in to let you know there is a reported issue with Solitaire home story as mentioned by Pogo Sconnie here The team is working on getting a fix sorted for you all and we really appreciate your patience with this, once we know when a fix has been sorted and is on the way I'll update here! Thanks again for your patience folks.

Hello @mom4rtroops Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? Try restarting your device and potential your internet equipment Clear your Web browser Cookies/Cache Check if your device has updates, as well as your web browser Try using your browser Incognito Mode... This may require you to manually sign in Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox) Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information? Screenname: What Device are you using? Which web browser do you play on? Do you get an error message at all? Screenshot of how your game appears... Thanks and have a Great Day!

I cannot get game credits when I win a game in Solitaire Home Story. Very frustrating as it's hard to win games. Also, didn't give me gem credit when I won. How do you contact Pogo directly to fix this problem. Have to stop playing because I get no credit for winning, senseless.

Hi @Player_8n467s90, Can we try the steps I shared above? If you continue running into issues please let us know the requested information.

Solitaire Home Story Freezing | EA Forums

23 Replies

Honeybunny1958
Rising Newcomer
9 months ago
I'm very very very upset with pogo and Ea Game no response from either reported over a month on one problem now two weeks on another. No response on eith. My Solitaire home story frozen now for over two weeks. Don't win games for three or four days playing at least five or more hours day. I pay for atars to be able to get better prizes in game and to move on. I'm to point going to stop pogo totally over two hundred out of pocket for this one game. Nothing done at your end. Please fix all now 470-294-9794 gina [edit: email address removed]
EA_Rtas
Community Manager
9 months ago
Hey folks, just hopping in to let you know there is a reported issue with Solitaire home story as mentioned by Pogo Sconnie here

The team is working on getting a fix sorted for you all and we really appreciate your patience with this, once we know when a fix has been sorted and is on the way I'll update here!

Thanks again for your patience folks.
yrekachick
7 months ago
My game has been frozen since April 10th, 2024 ... no one cares & I'm not going to pay for some other sights that want to charge me ... EA needs to get this issue fixed without me paying someone else ... I pay my annual membership for POGO & no one at EA will even respond to my complaints ...

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Solitaire Home Story Freezing

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