Forum Discussion

DblDimond2000Ro

Seasoned Newcomer

5 months ago

Solitaire Home Story Lost Progress

I was up to level 652 completing all the renovations. But yesterday when I went to play, all the renovations and decor has went back to original look; Halloween theme still there though. It still sho...

technical issues

EA_Kent

Community Manager

5 months ago

Hi everyone,

We appreciate the heads-up about this. We were hoping you could help us with a bit more info so we can pass it along:

What is your Username?
Can you give us a summary of what happened in the game leading up to the point that you noticed the missing progress?

These details will help us take a look at what might have happened.

Thank you!

bettyjo1974

Rising Novice

4 months ago

and I did contact ea through the chat and they said I would receive and email but haven’t yet this has been going on for over a week with multiple people having issues it’s saddening that nothing has been resolved yet