Solitaire home story not working on ipad

Solitaire home story will not load for over a month now. Message says problem has occurred and lists the website. I have cleared everything and updated everything. Reading all the forums it appears this has been an ongoing issue with no resolution for the past year and then it was made game of the month with many people unable to play. I have posted on the forums multiple times. I have looked through the troubleshooting section. I have never received a response. When is this going to be addressed and fixed?