Solitaire Home Story
I am wondering if anyone else is having trouble loading the game on their IPad. It starts loading then I get a message that it’s unable to load. It is very frustrating. If anyone knows how to fix it ...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi nightwing12sn,
Thanks for letting us know you are experiencing this. There was a patch released a few days ago (more on that here), and sometimes, after an update, devices might not fully sync up right away. That can lead to loading issues like the one you're seeing, particularly on mobile browsers or tablets.
Since you're playing on an iPad, here are a few steps that usually help clear things up:
- Fully close Safari (or your browser of choice), not just the tab
- Go to Settings > Safari and clear History and Website Data
- Make sure your iPad software and browser are up to date
- Restart the device — a full reboot can help apply the changes cleanly
If you're still getting that error, could you share if you're using Safari or another browser, and exactly what the error message says?
- EA_Lanna
