jetmyx
Hello! Sorry to hear about your Solitaire Home Story Patch Bundle not loading for you.
Unfortunately, we're unable to assist with payment, account, or purchase-related issues here in the forums due to privacy and security concerns. For help with those matters, you'll need to contact EA Help directly. They’ll be able to look into your account and provide the support you need.
Steps to reach EA Help > [POGO] How to Contact EA Support | EA Forums - 12464874
Wishing you the best of luck getting it resolved. Take care 🌷