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rankqz704's avatar
rankqz704
Rising Novice
11 months ago
Solved

Stack em STILL won't load! 3yrs?!?

I'm on my third android in a little over three years. Stack 'em still doesn't load. Gets up to 98% and that's it. Other people have mentioned this over the years as well. Surely you can fix this prob...
  • EA_Illium's avatar
    EA_Illium
    11 months ago

    Hey @rankqz704 

    I wanted to check with your phone are you in Desktop Mode when using chrome?

abbycattx's avatar
abbycattx
Hero
11 months ago

This issue is currently being overseen by the EA Community Manager.

Hope everything works out for you & Take Care!

rankqz704's avatar
rankqz704
Rising Novice
11 months ago

I don't have the pogo app, and never have. I play either on my laptop (this runs fine) or on my phone via internet. As you said, it doesn't load completely.  I can't play if it doesn't load. This was the point of my post.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago
    Hi @rankqz704, To confirm do you get stuck at 98% on either device?

    • rankqz704's avatar
      rankqz704
      Rising Novice
      11 months ago

      No, it gets to 98% on my phone only. And it's not my RAM, nor memory or cache... none of my other pogo games refuse to load or any of my online games.

      My laptop has been fine over the years.

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        11 months ago

        Hey @rankqz704 

        Would it be possible to get the following information? 

        • Screenname:
        • What Device (Make/Model) are you using?
        • Which web browser do you play on?

        Thanks!

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