Still an issue with Jungle Gin
Still can only play "empty" instead of bots. Still cannot draw any cards at all with touch screen. I have discovered however that you can play if using a mouse. Fix this Pogo!
Forum Discussion
14 Replies
Chat in Dice City Rollers is not showing up. Why is Pogo having so many issues with their games and NOT doing anything about it? Where do I send this report? I reported Jungle Gin not working a month ago and it is still not working. SEems like EA Games needs new coders who can fix their issues
Hello! Sorry you haven't been informed of the latest updates with Jungle Gin. Additionally, I double checked and verified Dice City chat is working correctly. If you're not seeing chat, try logging out of pogo and Clearing Your Browsers Cache and Cookies, additionally double checking for system updates.
For Jungle Gin updates and reporting issues:
- Pogo Sconnie comment on Jungle Gin > Games Forums Home | Service Update - Jungle Gin
- Community Manager EA_Lanna posting > Jungle Gin Issues - Need Info
- How to report and issue on Pogo > How to Report a Problem on Pogo - Complete Guide
Why fixes are delayed: Unfortunately, the delay isn't due to coding issues - it's lack of player diagnostic information. Our community plays on phones, tablets, laptops, and desktops using various browsers configured differently. Without specific technical details, the team cannot identify patterns to fix issues quickly. *Plus the end of Windows 10 and heavy upgrades to Windows and Apple devices currently happening for all of us. This isn’t just an upgrade cycle for our phones, computers, etc. — it’s a seismic shift in the digital landscape.
🌟Community Manager EA_Lanna has been requesting this diagnostic information for weeks, yet players keep saying "fix it!" with very few providing the needed data.
Think of it this way: You're a mechanic and 100 people say "my car makes a weird noise" but won't tell you:
- What kind of car
- When it happens
- What it sounds like
- Their transmission type
You can't fix what you can't diagnose quickly.
For browser-based games, issues typically stem from specific combinations of:
- Browser versions (Chrome 141 vs 140)
- Operating systems (especially with Windows 10 ending and Windows 11/Apple updates)
- Graphics drivers and browser settings
The code works fine for many players - it's the interaction with specific system configurations causing problems for others. Help the team identify YOUR specific configuration so they can fix it faster.
- Jungle Gin – No Opponents Appearing / Cannot Join or Host Game
- Jungle Gin - Endless Loading / Spinning Wheel
- Jungle Gin - Cards Not Moving / Unresponsive
November 1, 2025, Players playing Jungle Gin and Dice City chat working (names have been blurred for privacy reasons)
I hope this helps with understanding why the fixes are taking time, and I genuinely understand how frustrating it must be when your favorite game isn't working properly. We all just want to enjoy our games!
The good news is the team is aware, and many will be able to play Jungle Gin again, hopefully soon.
Take Care & Wishing you the best 🐈⬛People cannot join games in Jungle Gin. This issue has NOT BEEN RESOLVED!! Also if you are using a "touch screen" you cannot use it within game play = These 2 Issues have been ongoing for WEEKS!! Plz fix - as GIn is Memebers only - would be nice if we could play it.
I am having the same problem. It will not open
Hello! Sorry to hear you are still not able to play Jungle Gin and for the confusion.
When you see a posting here on EA Forums for Pogo "MARKED AS SOLVED" it can mean a variety of things, this forums community is not the same as the Pogo forums community on the website itself. Kindly take a moment to scroll down to view my other posting in this tread for further information and by clicking on the link in blue above for continued information on Marked as Solution and EA Forums.
Jungle Gin has been working right for months now - what is the problem. sometimes won't start, sometimes no cards and sometimes very slow - please, please fix these issues!!
hasn't - not has
I still can't move my cards in Jungle gin. It's been about a month now.
I have been trying to play jungle jin for the last 2 months can not get into any game why do we always try to play certain games or challenges but con not get the badge or move onto the next challenge because you have to finish one before you con move unto the next
Why oh why am I paying POGO to play games when POGO cannot fix their games???????? How many complaints and how long will they keep coming before something will be done???????????? POGO FIX YOUR GAMES ESPECIALLY JUNGLE GIN!!!!!!!!!
