Sweet Tooth Town Freezes in Construction

same here

Hi @The3jsP @MoonlitJade19     

Can you try going through the following steps and let us know if you continue running into issues after? 

• Restart your device and modem/router then try to load your game     
• Clear your Cache/Cookies (<-- link)   
• Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
• Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)   
• Check your device meets the Requirements (<-- click here) to play POGO games   

If you continue to run into issues Please Let us Know: 

• What device and browser are you using (Version if possible)  
• A Screenshot or video clip (Using Windows Game Bar, Using Screen to Gif) 
• A DxDiag(PC) / System Info (Mac) of your device and we can share this with the team.   

Thanks!   

• Restart your device and modem/router then try to load your game     
• Clear your Cache/Cookies (<-- link)   
• Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
• Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)   
• Check your device meets the Requirements (<-- click here) to play POGO games 

I have already done all of that. I can play any other game in sweet tooth except the newest one for macaroon update it will freeze the whole screen .I am running win 10 google browser 

Unfortunately, the suggestion you have provided has not fixed this error.

Same thing for me for 4 days now....

Yep, did that. Still freezes.

Same problem. I tried all the steps.

Tried on browsers Edge and Chrome as well as on my android phone. 

I click on buy and then the game "freezes" yet you can kind of click on certain things. It may unstick but it doesn't register as the levels have been bought. I can do it over and over with the same result. It will not let me continue the levels.

I have a video but it won't let me attach it. Here is a screenshot after you click the buy button. 

Hey Everyone 

@GraphicSquib @MoonlitJade19 @heartmate35 @enoughRd628 @mhb5150 

To confirm if the troubleshooting steps previously posted did not help with our issue, would it be possible to get a dxdiag of the system your using (see the previous post for how to get that file) and additional details like the browser you are using?