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Longtime40's avatar
Longtime40
5 years ago
Solved

Tri-Peaks Solitaire

Anyone else noticing Tri-Peaks Solitaire is flipping double cards? Happening several times per game.

  • EA_Arrenai's avatar
    EA_Arrenai
    5 years ago

    Hey there, @Longtime40, @maryannb15 and @SaintsGal1.

    It definitely should not be double-flipping.

    In the past, a couple players indicated that changing their mice fixed the issue for them, as the previous mouse was holding the button down too long or not registering the click properly. If you have a second mouse or touchpad to test with, that may be an option. 

    Another thing to try would be our HTML5 troubleshooting in case there may be some latency while running the game itself that is causing the double-click.

    Arrenai 🐱

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  • SaintsGal1's avatar
    SaintsGal1
    5 years ago

    Thought I was going crazy but you have to watch and it does double flip  So not going to play again till fixed

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @Longtime40, @maryannb15 and @SaintsGal1.

    It definitely should not be double-flipping.

    In the past, a couple players indicated that changing their mice fixed the issue for them, as the previous mouse was holding the button down too long or not registering the click properly. If you have a second mouse or touchpad to test with, that may be an option. 

    Another thing to try would be our HTML5 troubleshooting in case there may be some latency while running the game itself that is causing the double-click.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, everyone. I'm just checking in. How did the troubleshooting go?

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

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  • JoyGoodridge's avatar
    JoyGoodridge
    New Novice
    5 years ago

    I can't afford to get another mouse, but the problem is ongoing in Tri Peaks Solitaire. When you click on a card it double clicks quite quickly. This has been happening ever since the change to the new Pogo Platform. I hope it gets fixed soon as I love this game, but it is very frustrating when the double clicking is happening all  the time.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @JoyGoodridge.

    Did you give the HTML5 troubleshooting I linked above a try, as well? It has helped a lot of people so far.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

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