Forum Discussion
Hey there, @strshne420. Thanks for the update.
The last thing I think may be contributing to the slowdown is perhaps your RAM. That's the short-term memory your computer uses to process things like games. It's something we didn't really touch on earlier, so I'd love to see what yours shows for you.
- Click on the Windows icon
- Type in RAM, and select the View RAM Info option
- Under Device Specifications, there will be a section that says Installed RAM. How much do you have shown there?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
After clicking the windows Icon and hitting Get Help some silly virtual assistant popped up and there was no where to enter RAM. Uh oh?
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @strshne420.
When you hit the Windows button on the taskbar, just start typing without the "Get Help" part and it should pull up the search bar shown. 🙂
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- 6 years ago
When I hit the Windows button, the apps menu pops up not a search bar.
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @strshne420.
That's correct. The search bar shows up after you start typing. When the menu pops up, just start typing and it will go into a search bar.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- 6 years ago
Nope...it didn't work like that. GEEZ!!!! Bet you're sick of me by now! So sorry.
- 6 years ago
Have thought about trying a different browser? I use Chrome and have no issues.
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @strshne420.
I would second @Moogan1201's recommendation, just to rule out that it's a browser issue. Some players have had issues with Firefox as of late, so I'd like to see if Google Chrome or Microsoft Edge works better for you in this instance.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- 6 years ago
I uess it's a browser issue because trizzle worked great with Microsoft Egde.
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @strshne420.
Thanks so much for the update, and thanks @Moogan1201 for the browser suggestion. I'm glad to hear the game's running well for you on Edge.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- 5 years ago@strshne420 I noticed the game running super slow too, ever since the infamous tuesday "updates". My browser works fine, all the other games are running great. It's just this one game, and it drives me nuts. Can Pogo please look into this?
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @dianneaglewing.
It sounds like your browser may be calling up old pre-update data. Please try clearing your browser cache, and then give the game another try.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- EA_Illium3 years ago
EA Staff (Retired)
Hi Everyone,
This post has gotten pretty old at this point, I will be locking it to prevent necroposting.
If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.
- Forum Rules & Guidelines
Thanks!
About Pogo Technical Issues & Bugs
Recent Discussions
- 5 hours ago
- 11 hours ago
- 11 hours ago
- 11 hours ago