Forum Discussion

dimsheep's avatar
4 years ago

Trizzle tutorial

The Trizzle tutorial plays at start up NO MATTER WHAT I DO.  I have tried the only solution offered on the thread from May 2020, which was make sure cookies are enabled.  My cookies are enabled.  I play on a Mac and an iPad, I have tried two browsers (Chrome and Safari) and all have the same problem.  I have disabled the tutorial in the settings gear wheel, and I also turn it off when the game starts.  I have tried various combinations of hitting the red Xs. Nothing works.  And the worst part is, when the tutorial runs you get the exact same starting layout every single time. It doesn't seem like this should take this long to fix. Clearing my cache did not help either.  Any other suggestions?

4 Replies

  • This is for chrome but they all have it but how to get to it maybe different. Go into your browser settings, advanced, system and turn off: "Use hardware acceleration when available". Then load the game remove the check mark (if still there) and reload the game see if it still shows up. This will also clear up the problem of the dolls freezing when you try to move them. If it still shows up look up; at the lock in the address bar. Click on it and from menu click on cookies and from the next window that shows up remove anything that has to do with pogo and if you are linked through facebook remove that info also. 

  • dimsheep's avatar
    dimsheep
    4 years ago

    Thanks for the info, but it didn’t work. Still getting the tutorial despite shutting off hardware acceleration and removing all cookies. Oh well, at least I don’t have the freezing issues that some have. I only play this for challenges anyway. 

  • I did some testing for mine as it was showing the tutorial also. I fixed the problem on my computer by going here https://myactivity.google.com/activitycontrols/webandapp?utm_source=my-activity ... I then went through and deleted any activity that had to do with Electronic Arts/Trizzle. I then went to Pogo loaded Trizzle and it now no longer is showing the tutorial. I use google chrome as my default browser but if you use google chrome to play at pogo this should hopefully solve your problem.

  • dimsheep's avatar
    dimsheep
    4 years ago

    I tried this, but, since I only use Chrome to play when something isn't working in Safari, there wasn't anything to delete going back 8 months. Thanks, I'm nearly done with the badge, so I guess it doesn't matter at this point.  I appreciate the help. 

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,171 PostsLatest Activity: 54 minutes ago