trizzle

Coffeeand7updh​ 

Hello! I just want to reassure everyone that this isn’t a new bug or something currently being worked on. The Trizzle Freeze Guide has been shared in this forum, across the Pogo community, and online for several years now.

This is actually very common in online gaming. The option for different refresh rates exists for us players for a reason.

It helps modern, fast‑paced games run smoothly and look their best. But not all web‑based games are built to handle those higher settings. High refresh rates are fantastic for fast paced titles, yet other games or browser games simply aren’t designed with that technology in mind.

"Why has this not been fixed yet. Is this how to report a problem? Is there another way to report this? Nobody is fixing the problem, looks like it's been reported. They keep having badge challenges with the game as well. I did end up getting the last one. I did the first stage of the tutorial 8 times and got the badge. This is ridiculous on so many levels. You would think there would be someone giving updates and addressing issues." 

Yes, it has been reported and there is a guide here and online discussing the adjustment and steps. A higher refresh rate is like having a faster camera. You see more frames of what’s happening, so everything looks smoother and you react quicker. Trizzle doesn't need that = 60 HZ

You can find the latest news and events in the Pogo Articles 🧐 Here is the Pogo Insider for the month of April 2026 > April on Pogo: Events, Rewards, and Latest Updates

Here is the full list on how to contact Pogo:

Pogo Forums: Here you will find other players, Pogo Moderators and Pogo_Sconnie willing to assist with various questions.

EA Help: Need help with account, billing, refunds and reporting a variety of other issues? Simply log in with your Pogo credentials.

EA/Pogo Forums: Here you will find other players and EA Community Managers that will assist with various questions and concerns.

🌟Discover Pogo on these official platforms (links also at the bottom of the homepage of Pogo):

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Hope this helps and if you have any questions or need any help, please do not hesitate to reach out again. Together with other players and our EA Community Managers, we would be happy to offer you more support.

Yes, it's been months... I haven't been able to play the game for a while. Why has this not been fixed yet. Is this how to report a problem? Is there another way to report this? Nobody is fixing the problem, looks like it's been reported. They keep having badge challenges with the game as well. I did end up getting the last one. I did the first stage of the tutorial 8 times and got the badge. This is ridiculous on so many levels. You would think there would be someone giving updates and addressing issues. I guess there is a guide... I just built a new gaming PC and I'm guessing it's too good for this game, lol. Ohhhh Well .....  🪆Trizzle Freezing Fix Guide | EA Forums - 10407257   

Why can't I play this game after making the 1st move?i

mine is opposite. works on mobile and not on pc. I believe I submitted bug report -oh - months ago.  If there's a challenge, I now will not do it, or do it on the mobile.  Good luck (and don't hold your breath!)

So am I.  I have tried using a couple of different browsers, Edge and Chrome.  I would appreciate any help you can give me.  Thanks!

Hello and thanks for reaching out! Sorry to hear that Trizzle is not working for you. This game takes a bit of adjusting on our devices, you can read more here > 🪆Trizzle Freezing Fix Guide | EA Forums - 10407257

"It has been like this for a long time now and no matter how many times we report it, they never fix it. Not only do they not fix it. but they continue to use it as a badge challenge which so many people can't get because it's not working!"

Trizzle is working on the Pogo website itself, please take a moment to view the Trizzle guide. 

For other system and device checks please view the Pogo Troubleshooting Guide.

Game play today 3/10/2026

Please take a moment to review the troubleshooting guides. 

If you have any further questions or need any further help, please do not hesitate to reach out again. Together with other players and our EA Community Managers, we'll be happy to offer you more support.

It has been like this for a long time now and no matter how many times we report it, they never fix it. Not only do they not fix it. but they continue to use it as a badge challenge which so many people can't get because it's not working! 

Can't get pass tutorial either been trying for several weeks. was told to clean out cache didn't help

Same. It's been doing this for a while now. I haven't been able to play the last couple of challenges.