Unable to Purchase Pogo gems - Card Errors
I am not able to complete any purchase for gems. according to the help people, there is an unfixable bug on their end that does not allow transactions to be completed. So now what?
(CM: Edited to a...
Forum Discussion
abbycattx I've looked under My Account on the POGO website to determine how to go about a refund. I purchased the 120 gem package for $9.99 as in your attachment above (however on my Transaction History it shows 110.) Then it was supposed to convert these in Merge Academy to coins (250 coins for 100 diamonds) but this did not occur. I'm unsure of the next step with a "known problem" with this particular game. Too bad cause I love it! P.S.- Your User Guide is terrific. Thanks.
😊 I am truly grateful for your kind words, thank you so very much!
I replied to your other posting here > Did not receive coins in Merge Academy | EA Forums - 11970987
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