Unable to Purchase Pogo gems - Card Errors
I am not able to complete any purchase for gems. according to the help people, there is an unfixable bug on their end that does not allow transactions to be completed. So now what?
(CM: Edited to a...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi NancyCindy,
I'm sorry, but the team on this forum can only help by recommending troubleshooting steps. Beyond that, we note trends and emerging issues on the forum and pass them on.
If you've tried a few different cards and they're all giving the same error message, it might be an account-related issue, not a technical one, and, as a result, you may need the support team to look into it more closely. I can see from your earlier posts that you've already been in touch with them and found it frustrating. I'm sorry that was your experience so far, but there is no other team who can investigate this for you. Please get back in touch with the support team directly for help on this.
- EA_Lanna
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