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casuziq's avatar
casuziq
5 years ago
Solved

[Unable to Reproduce] Jigsaw Treasure Hunter freezes then crashes

Jigsaw Treasure Hunter - game freezes after moving a few pieces then the screen goes blank....  Cannot play.  When will this be fixed?
  • EA_Illium's avatar
    EA_Illium
    5 years ago

    Hey Pogo Players, 

    Thank you all for the reports on these issues. Based on the information we received and an investigation into the game. Jigsaw is currently working as intended. 

    If you are seeing issues, these may be momentary issues and I would recommend checking out some of the troubleshooting we have below. 

    I will be closing this thread. If you see issues in the future that seems consistent please make a new post on our forums and if possible share the following information, so we can provide the most relevant info for the issue. 

    - What is happening? What should be happening?

    - What steps have you tried so far to resolve the issue?

    - Which web browser(s) are you using?

    - What type of device are you using? If relevant what type of Graphics card are you using?

    - Attach a DxDiag if possible. 

AbC7890a9015493's avatar
AbC7890a9015493
5 years ago
@EA_Rtas I tried it on Firefox and it worked. I used edge and it had worked fine up until about a week ago. now in Edge it freezes then crashes.
AbC7890a9015493's avatar
AbC7890a9015493
5 years ago

Funny it shows me a s a newby while I've been a member almost since you started.

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