Forum Discussion

peggy00753's avatar
peggy00753
Rising Rookie
3 days ago

WASTING money

Merge acadmey is so frustrating.  Uses so, so much energy so fast.  Now I have Treasure trove going.  WHERE is the energy I am supposed to be winning going????  THE only reason I play that game is to get the energy one can get.  I AM NOT GETTING IT.  I buy gems so I can purchase more energy to open spaces which takes forever!!  Then I'm not getting the prize?  Ditch this game or fix the issues.  Fed up on this. 

3 Replies

  • abbycattx's avatar
    abbycattx
    Hero
    10 hours ago

    peggy00753​ 

    I double checked the game again as a Pogo player myself I can see the energy from the Treasure Trove Game is working as designed 🙂

    Start at 145 in Merge Academy

    Energy won in Treasure Trove

    Energy Appearing in Merge Academy, now at 160

    More energy won today October 21, 2025 from completing orders in Treasure Trove

    (had to sell an item to make room, gem increased by one)

     

    Continue and you will achieve success as well 🎉

  • peggy00753's avatar
    peggy00753
    Rising Rookie
    2 days ago

    Well gee,  you should have written energy is SUPPOSED to go to original Merge game.  Which I know.  And it is not going anywhere.  I win the energy and it goes away!  A disappering act.  I KNOW where the energy is supposed to show up and the coins.  Played the game for a very long time.  I play multiple times a day and I clean multiple times a day.  NO your reply does not h elp in the least.  Another problem with pogo?  Always assuming the player doesn't know what we are doing. ALWAYS assuming  we don't clean cookies and cache and that cookies and cache is always the problem.  IT IS NOT.  I have had multiple problems with this game.  If pogo can't fix it get rid of it.  I have stopped spending much on gems,  now I will stop spending anything and as I said maybe jsut time to leave pogo. Can't get any refunds any  help, anything at all anymore.  Sad how bad this site is now.  

     

  • peggy00753​ 

    Hello! I understand how frustrating and confusing this can be especially when you're not seeing the energy rewards you expected. When we play the Treasure Trove game:

    • Energy won appears in the original Merge Academy
    • Coins won will appear in both games for us to utilize

     

    The best advice I can offer for the original Merge Academy is stock up on the free rewards and taking a break from playing for a few days. This will give you a great head start! As for the Treasure Trove game it is very time sensitive and in order to progress you really need to play it every day and every few hours for the free energy and for the generators to replenish.

    Additionally, anytime we see something not working properly it is always a good idea to exit the site and clear our cookies and cache, these can become corrupt, stale, or bloated and can cause all sorts of issues. Clearing your cookies and cache will give your device a clear path to speak with Pogo servers.

    Hope this helps and Take Care 🐈‍⬛