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babs7179lx's avatar
babs7179lx
Newcomer
2 months ago

Wheel of fortune will not load.

Wheel of fortune will not load. Just keeps showing the pogo word.

edge
technical issues

2 Replies

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  • abbycattx's avatar
    abbycattx
    Hero
    2 months ago

    babs7179lxdarla907 

    Hello! Sorry to hear you are having issues with Wheel of Fortune not loading. I double checked the game before replying to you and I was able to access it. 

    Would you mind trying a few troubleshooting steps to help resolve this issue?

     Clearing Your Browsers Cache and Cookies

    Updates: Ensure you have the latest update and patches for your system. Our computers have several programs running all at once, on occasion if one is trying to update behind the scenes this could cause a lag in performance. Check for Browser Updates.

    Check your Hardware Compatibility: Make sure your device meets the minimum requirements for Pogo. You need at least 8GB of RAM. Not having enough memory can make webpages slow, freeze, not load and exit abruptly. 

    Try a Different Browser: If the problem persists, try using a different browser to see if the issue is browser-specific.

    Additional Troubleshooting Steps > Pogo Troubleshooting Guide | EA Forums - 10424297

    Please feel free to reach again and let us know how it goes!

  • darla907's avatar
    darla907
    Newcomer
    2 months ago

    Ive been having the same issue all week and today none of the daily/weekly challenges will load for me either...hmmm

About Pogo Technical Issues & Bugs

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Wheel of fortune will not load.","moderationData":{"__ref":"ModerationData:moderation_data:11960980"},"body":"

babs7179lxdarla907 

Hello! Sorry to hear you are having issues with Wheel of Fortune not loading. I double checked the game before replying to you and I was able to access it. 

Would you mind trying a few troubleshooting steps to help resolve this issue?

 Clearing Your Browsers Cache and Cookies

Updates: Ensure you have the latest update and patches for your system. Our computers have several programs running all at once, on occasion if one is trying to update behind the scenes this could cause a lag in performance. Check for Browser Updates.

Check your Hardware Compatibility: Make sure your device meets the minimum requirements for Pogo. You need at least 8GB of RAM. Not having enough memory can make webpages slow, freeze, not load and exit abruptly. 

Try a Different Browser: If the problem persists, try using a different browser to see if the issue is browser-specific.

Additional Troubleshooting Steps > Pogo Troubleshooting Guide | EA Forums - 10424297

Please feel free to reach again and let us know how it goes!

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Ive been having the same issue all week and today none of the daily/weekly challenges will load for me either...hmmm

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