Forum Discussion

davecat41997

New Traveler

3 years ago

Solved

White screen in monopoly sudoku and lost internet connection glitch

Well I hear they did a service update and now it is all messed up, Jewel acadamy has been for the longest time constantly interrupting the game siting internet connection or the like when my connect...

cagrose97
3 years ago
Yes. Standard response. I walked away and came back 45 minutes later and, lo and behold, my issue was magically resolved and I did not do anything! Enjoy your day, Dave!

cagrose97

3 years ago

Same for me. Can't save my progress due to connectivity but all other sites are working fine. Frustrating to say the least...

davecat41997

New Traveler

3 years ago

@Cagrose97 Yeah and as usual they are blaming the user's equipment.

cagrose97
3 years ago
Yes. Standard response. I walked away and came back 45 minutes later and, lo and behold, my issue was magically resolved and I did not do anything! Enjoy your day, Dave!
- EA_Illium
  EA Staff (Retired)
  3 years ago
  Hi @cagrose97
  
  Glad to hear the issue is now resolved for you!
  
  To confirm we may provide troubleshooting and ask for additional information to help better understand the nature of the issue and what could be happening.
  
  We can share this information with the team to better investigate reports.
  
  Cheers!
  
  -----
  
  Hey @dcat14
  
  To confirm are you still seeing this issue?