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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 months ago

✨Service 2.0 Update - Feedback Thread✨

Hi Mayors! 👋

📢 Calling longtime city planners, brand new Mayors, and all builders in between! We'd love to hear from you about the Service 2.0 update.

  • Tell us all about your experiences with the new update as you explore the changes it brings to your cities and gameplay. 
  • Please let us know what stands out to you, what surprises you, and what you'd like to see tweaked. 
  • Is there room for improvement with the update? And if so, what would EPIC look like for you and 'Why'?

 

Pop your feedback below! 

- EA_Lanna

543 Replies

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Thanks for passing that on Milton4778​.

    I can't seem to access any services from the new menu since the update. They seem to be buried under a helmet on the bottom right of my screen, but their green icons are too small to see clearly, and too small to click.

    Could you pop up a screenshot of how it's showing up in the game for you? It'd be good for us to get a visual on what you're seeing with the blurry images and how small 'small' is. 

    When I try to touch one, it reverts to the level above...

    I'm not sure I fully understand what's happening for you with this. Would you mind sharing a bit more? Are you saying that when you click on the new services menu, you lose a level? So you go from say '38' to '37'?  

    - EA_Lanna

  • 9b202665609081fd's avatar
    9b202665609081fd
    Seasoned Traveler
    3 months ago

    I got the beta on my feeder city. The new system doesn't have any benefits, it's just a way to make us spend more money and it makes the gameplay a total nightmare for new players

  • fzoccarato's avatar
    fzoccarato
    Seasoned Newcomer
    3 months ago

    We need to expand the area where we can build. What’s the point of collecting items if we can’t put them anywhere?

  • I can't seem to access any services from the new menu since the update. They seem to be buried under a helmet on the bottom right of my screen, but their green icons are too small to see clearly, and too small to click. When I try to touch one, it reverts to the level above, with roads, commercial, industrial etc options, but no options for fire, police, education, landscape etc

    So, so far, its not a satisfying experience. 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi 9b202665609081fd​

    Sorry to hear you're not looking forward to it. Could I double-check if you've had a chance to experience the new system yet, or if your concerns are based on the info we shared in the announcement blog the other day?

    - EA_Lanna

  • Another annoying thing we'll have to worry about... How about you make some positive changes for once?