Hi! Thanks for your answer! Yours is a good hypothesis. I really don't know anything about the inners of the games so I can't imagine what the error is, but it's sure it doesn't act as the rest of the game and it should be consider a bug. I've been seven years playing this game and I've never seen items from regions I don't have. I'll send here the official answer they give in the help chat, which has desperated me. I've opened three chats and they've alsways answered more or less the same. And they close the chat whatever you agree with the answer or not.
Anyway, I also thank you because you've said in another post something that has helped me a lot: the error happens when you ask for another task in the big train options window, and not when you claim the prize in the little column at the left. So I've been avoiding the bug the last hours. It's good you have noticed it because I think EA won't put great effort in repairing the game 🙄
I hadn't seen until now you had answered a question I made a month ago. Thanks for that too! 😺
Thanks for sharing those screenshots! Honestly, that sounds exactly like the typical EA Helpdesk experience. When it comes to real programming bugs, they usually have no idea and just give you generic, useless advice like 'buy it from the GTHQ' before closing the ticket. You won't get any real help from them other than automated kind words. It’s exactly why we have to figure this out ourselves in the forum and hope the actual developers eventually notice it!
Thanks for your answer. Yes, there's no help from help service and I think there's no improve from developers. As an update, there's no update... Everything stays the same. The tasks keep asking for silk. I've checked too that the error in my game occurs in both sides, not as we formerly thought: when asking new tasks in general train window and also when asking for them in the little column in the left. So well, nothing new under the sun. I'm really tired of this game... 😵
Too bad, new version update, same problems! Why not solve this problem? You normally also cannot buy items you cannot sell or use, so why this problem? We manage to sell train items, a long lasting problem, but my lvl18 city is now broke! I cannot buy replacements anymore and have to wait to expire, andthat with 4 slots and 10 trains. Thanks!
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