EA_Mai
EA Staff
EA StaffClub wars - Feedback
Hello Mayors,
Today SimCity BuildIt was updated with a new feature - Club Wars.
Do you have any feedback to share about Club Wars with the game team? Please, use this thread, we will be happy ...
Forum Discussion
No idea how any of you are even playing club wars anymore, in our last club war a couple days ago, the lag was so bad, the the game in general was so buggy we literally had club members sitting through frozen screens for 5 minutes, 1 person waited 2 hours and finally force killed the game and restarted because none of the repairs would respawn after the supposed 5 minute delay.
From my club's standpoint this game is dead.
Hi mcubed4130,
Are you seeing this issue all the time or only during the war games?
We have been seeing a fair amount of performance issues across all club members all types of devices since the December snow flake update in general. When we are actually in a war though it gets about 2X worse.
This past week is the first time people were talking about outright force killing and restarting the app - just to get the war repairs to work because they were "stuck" in a perpetual 5 minutes. And at least half my club have opened support tickets, we've all been told the same thing... our devices are too slow or too old (not sure how my gaming tablet fits that definition - but that is all support will ever tell any of us).... before the December update when in war, there were performance problems, but most of could muddle through them.
At this point, the performance/lag - is so bad, people can't scroll through a store without buying something and watching the screen freezes for several seconds at a time. Or just periodically the whole app stops for 3 to 5 minutes.. then if on apple crashes, and if on android eventually recovers.
So like I said... dunno how any of you are playing war... at one point we were in top 200 - but at this point, none of us play much anymore. It's more like - check in 1 or 2 times a week, see if any updates have made the game playable again... occasionally someone in my club really wants to get his CoM war points, so we start a war, but none of us really take it seriously anymore.
Too bad, been playing this game for over 2 years now, and in the past 2 months, they've made it unplayable for nearly everyone in my club.
- Yeah, me and my club membets have the same problem and I get the same kind of standard reply.
My way of dealing with it is to tap the turn off button, with the app still running, then turn on the phone. Usually it will start loading properly for a while before I have to do it again.
@mcubed4130 wrote:We have been seeing a fair amount of performance issues across all club members all types of devices since the December snow flake update in general... in the past 2 months, they've made it unplayable for nearly everyone in my club.
@J6niceL wrote:
Yeah, me and my club membets have the same problem...I just had a club member help me fix my game lag (which was so bad the game was essentially unplayable).
I simply had to reinstall the game. Now it works smoothly. I'm kicking myself for not doing so earlier...
Make sure your data is backed up somehow before you reinstall. Good luck.
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*** I had to go through the initial game start-up tutorial again before I was able to re-load my saved city data, but this only took a couple of minutes and it's been well worth the small effort to have the game work smoothly once again.
- I try to reinstall the game, didn’t work for me. The issue still persists after changing my phone.
