Forum Discussion
EA_Lanna
Community Manager
6 months agoHey folks, I've passed this on and we've opened an investigation. If you can remember any specifics that led to this appearing in-game (like an update or an error message), or any steps the team should take to reproduce the issue, that'd be great and would help speed things up.
Thanks so much @nebulus999 for linking that thread!! It really helps give a visual.
@GrumpyBedlam, the Reddit thread should be enough for now, but if AHQ is not cooperating down the line and you're looking to share a video, others have worked it by uploading it on YouTube and sharing the link.
GrumpyBedlam
6 months agoSeasoned Ace
@EA_Lanna The in-game help peeps have closed the conversation we had going because they haven't heard from me in a while!
The issue is still not resolved but I really can't be bothered starting a new conversation with a bot, only to be told to raise the issue here as well as the standard script suggestions such as check for updates, deleting the game etc. It's all a bit too tedious really 😞
The issue is still not resolved but I really can't be bothered starting a new conversation with a bot, only to be told to raise the issue here as well as the standard script suggestions such as check for updates, deleting the game etc. It's all a bit too tedious really 😞
- 6 months ago
Yes, the in-game support is nowhere helpful, and they don't even talk in real time.
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