Constant blinking/flashing in Capital City
Anything that lights up in my city is constantly flashing - not ideal for someone who suffers from epilepsy.
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHey @GrumpyBedlam,
I'm catching up with this space after a while away and spotted your posts. First off, thank you for reaching out and sharing your experience with us. Flashing lights is concerning, especially given your condition. Secondly, I'd like to pass this on and it'd help to have a bit more information. Could you please pop these details into your reply?
- Video Recording: If you could capture a short video showing the flashing lights issue, it would really help us get a visual on what you're seeing.
- Different Device Check: Can you let us know if this issue happens on a different device as well? This will help us figure out if the problem is specific to your current device or something broader.
- Device Information: What make and model phone are you using?
- Issue Onset: When did this start happening?
- Game Update: Have you updated the game with the latest patch?
- Troubleshooting: Please share what troubleshooting steps you've already tried.
I genuinely appreciate your patience on this as I try to understand what's going on there for you and what might help with it.
- EA_Lanna
- @mainiin Yup that's what I have endured in my Capital and Design Challenges for months, it doesn't seem to happen in any of my regions though 🤔
- @mainiin @GrumpyBedlam Oh, yeah. That periodically happens to my capital city, not my other cities. It's very annoying. Club members cannot see my lights blinking because I've asked. When it does happen, I restart my internet and device. That seems to stop it for a while. I know it's happened on my 2020 Android tablet, but I can't remember if it's happened on my 2022 Android phone. I'll pay more attention next time.
- @BamaK9Krazy Yeah no visitors have reported that they see it happening in my capital and I don't see it when visiting anyone else or taking a trip out to one of my regions.
It's happening to at least 3 more in my club but unfortunately they cannot be bothered registering here to report it too 🤣
It also happens on a lower grade device that I use to experiment with other things in the game.
I've never been able to use the speed swipe on my usual device for example - but I can on the other device.
Both blink and flash like mad though and yes it is very annoying 😑
