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e1627f4980eaef2c's avatar
e1627f4980eaef2c
Rising Novice
8 days ago

Crashing so much it’s unplayable

I know many players experience the purple checkers of doom. Mine is now to the degree that it’s unplayable, especially with the new upgradable service buildings.

progressively worse over the past few months

crash when I move buildings (sometimes if I zoom in real close directly down I can move the buildings a short distance)

crash when I upgrade service

new: crashes when I go to support

i have restarted

i have uninstalled and reinstalled 

I have closed all other apps

i have cleared cache

i have cleaned up my tablet to make room

iPadOS 26.4, 9th gen

64 GB with 17 GB available

customer support AI gives me a link to fix android, then closes the the ticket

bug

2 Replies

  • Vernissa's avatar
    Vernissa
    Seasoned Ace
    8 days ago

    Just goes to prove EA doesn’t care about iOS users. It’s been going on for months. I noticed that any “help” is for Android users. They have no competent iOS programmers to solve it.

  • e1627f4980eaef2c's avatar
    e1627f4980eaef2c
    Rising Novice
    7 hours ago

    EA please consider an option to turn off some graphic features such as weather, to reduce processing. That might help with the crashing

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