Forum Discussion

d1d323f5be24816's avatar
9 months ago

EA sort out the cheats

Is there any point in reporting cheats to EA?

Following a war this weekend it was clear that several of the opposition were cheating using the magnetism hack and what appeared to be a continuous supply of war items (I gave up counting after ninety magnetism attacks by the same person). 
So I make a report, I get an instant response saying issue resolved - it wasn’t resolved so I said this and got a response with a link to “report player for harassment or cheating” That’s it - nothing has happened to the cheat. Why can’t EA use AI to instantly check if the reported player is cheating? Can’t be that hard no one who is a war level 64 is able to have a magnetism attack level 20 (unless they have more money than sense) and remove them instantly. This would be very reassuring, would encourage more players to report cheats and would deter cheating. 
Would love to know if EA takes this seriously and what actions they take following a report.

19 Replies

  • It’s me again just started war and five of opposition have really maxed out the level 20 hack - I’ve reported all five and tried to instigate chat (don’t you just love chatting to bots). I’m on a mission to talk to a real life person - my thinking this is impossible but I refuse to give up 

  • Thanks for all the interesting responses, utilising some of your suggestions. This weekend been a nightmare first opposition had five players cheating so we reported them and didn’t engage. I left message in my description telling opposition I’d done this and the cheeky ***** answered me!

    ”oh yes! Do it - we hate them too… thumbs up dude! Fingers crossed xxx! “
    monitoring them and notice they have changed their names so hey ho going to re report them. 
    so we start another war and yep pull another team cheating this time at least eleven of them. They are currently beating us by 3 Million you got to laugh.

    if anyone has any ideas on how to engage with a real person at EA please let me know. 
    You would expect them to monitor their forums - I’ve mailed EAs CEO - hey why not? I’m seriously pissed.

  • uala18bnu5o0's avatar
    uala18bnu5o0
    New Scout
    9 months ago
    yeah some of these cheaters change their club names... but it doesn't matter... the hashtag of the club they can't change... and i always report them with their hashtag... so they can definitely be found..

    i'm monitoring all our wars since around 4 years so i know exactly the cheater clubs with their hashtags and can also track them to see if they are still active or EA has banned them...unfortunately the most of them are still active!!! that's a matter of fact

    good luck to contact the CEO...pls. let me know if you ever got an answer
  • Update!

    my moaning has worked had a great email from EA support who are reviewing my complaints, will keep me updated throughout and have asked for my suggestions on improving the game and complaint processes! Going to provide a comprehensive list. If anyone here has suggestions (reasonable ones of course!) let me know here and I will include!

  • GrumpyBedlam's avatar
    GrumpyBedlam
    Seasoned Ace
    9 months ago
    @d1d323f5be248167 The trouble these days is that there are many players with multiple accounts - in excess of 12, playing in their clans, again with many teams.
    If they are all swapping parts for weapons inbetween wars, with virtually unlimited storage then Joe Bloggs is on a hiding to nothing every time.
    Personally I've been fighting wars since they began and up until now I have only experienced seeing a city rubbled and removed from the battle once in all that time!
    On the other hand I can remember one war where I was hit by over 535 high level mags, (level 18 plus) the rest of my team suffered a similar fate.
    It got to the point where none of us had anything left to repair with.
    It was at this point I wished there was a button to push, like ok we give up and that the war would end right there and then.
    It was so bad because even when we were getting close to lifting a dome, the enemy would hit us with a shieldbuster and put us under again.
    It was a horrendous experience and it took us at least 2 months before anyone felt like heading off to war again.
    Technically the enemy were not cheating but they had the odds in their favour before a shot was fired.
    If their storage was maxed and full of weapons and with 11 feeders each holding materials for them, like I said earlier, we never stood a chance.
    I kept checking from the score card in the war map every other day and tracked these players moving from team to team.
    They had their discord info in their city description and this is how I know who was who's feeder, it was blatantly obvious.
    I lost count of their different teams but at one point they had 6 teams in the top 100, 3 in the top 10 and several others in different arenas.
    That is what is killing the game when it comes to wars in my opinion.
    In all there were only about 12 actual players, the rest were their feeders.
    It's pretty obscene really!
  • uala18bnu5o0's avatar
    uala18bnu5o0
    New Scout
    8 months ago
    we just finished our next battle against a f* cheater club. They only made 1.4 mil because we aren't fighting against cheaters anymore. They made 1.4 mil against a club which wasn't fighting. Ridiculous.
    Cities at level 20 with 2 disasters at level 20 and a few more disasters at level 10 to 12. I can't post the screenshot because EA will remove all evidence of cheating ;-)

    Nobody, even EA can explain how this is possible because it's technically not possible. A city at level 20 can never ever in life create a disaster at level 20 or even more disasters at level 20

    and the next thing we found out is, the most of the wars with cheaters are during lightning wars. in our club around 80 percent of all wars against cheaters are during lightning wars. So we will skip all lightning wars in the future. When a lot of many more clubs will do the same then lightning wars will become an "only cheater challenge" and they can beat each other's heads in. And the honestly playing clubs do only the normal ones without the cheaters. Oh oh it seems i'm dreaming ;-)

    hope the best for the future
  • Vernissa's avatar
    Vernissa
    Rising Hotshot
    5 months ago

    Well, nothing has changed. We are up against a team that the president has the audacity to say they report cheaters and clearly has 2 in their club. The rest of the team look genuine and would have been a fair war, but no. So far these 2 have 250k each. Both have level 20 magnetism, mellow bellow and shield busters, with a city population of less than 300k. I have reported them but usually a waste of time.

    Why can’t EA do a scan and get rid of these cheaters to the naughty server so they can fight amongst themselves and leave the rest of us, probably in the minority now, to have a bit of fun.

  • I must say I agree with so many posts. I reported a team president because he is a level 31 and at the beginning of the war had every single card and all level 20, now 1/2 way thru he only has the major ones still at level 20 and in less than 12 hrs racked up over 41 thousand points and it's just him and 1 player playing with a score of 54 thousand... it's crazy. We played fair, we saved our war items all week and we took out the wasps for double points but that's not what he did, and we watched him do maybe 7 hits to get 41 thousand points.  You all posted it would be nice to include names ok ***** in club **** level 31 with 261,369 people. It's the 2nd time in a war we've encountered a cheater with no way of being able to make it right.  Oops didn't know we couldn't list names, now that sucks, they get to cheat but we can't call them out. Wow.

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