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azqswxt's avatar
azqswxt
Rising Newcomer
2 months ago

Electricity bug – no power even though everything is connected

Hi everyone,

I’m having a serious problem with electricity in my city.

Even though I have several power plants (wind turbines and others) and all my roads are perfectly connected, every residential zone shows the red lightning bolt, as if there was no power at all.

I already tried everything:

  • Rebuilt and replaced the roads
  • Moved and rebuilt my power plants
  • Grouped all power plants together
  • Upgraded the wind turbines
  • Closed and reopened the game
  • Restarted my device

But nothing works, the electricity graph shows I have enough capacity, yet my citizens keep complaining about no power. It’s like the game doesn’t recognize my power plants anymore.

Is this a known bug? Does anyone know how to fix it?

Thanks in advance for any help! 

4 Replies

  • Superion777's avatar
    Superion777
    Seasoned Traveler
    2 months ago

    Scrutinise the roads carefully. It may be one area is not hooked up. 

  • Vernissa's avatar
    Vernissa
    Seasoned Veteran
    2 months ago

    I tried to look at my power supply but instantly it pixelated so could not. It says on yours that the capacity is 159, and demand 134 (+62). I have no idea what the +62 is, but it may be that your demand exceeds the capacity and therefore you need more power plants. Just a guess!

  • Hello, I was facing the same issue after I tried to change the entire layout. I noticed something some buildings required renovation so even if all the roads are connected make sure you renovate every last residential building. That should work out! ;)

  • fd39073i544x's avatar
    fd39073i544x
    Newcomer
    13 hours ago

    Yes, me too. I tried contacting customer service, but there was no response.

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