Game constantly crashing
Playing in iPhone and iPad - the game use to crash occasionally. Now it crashes immediately, every time on the iPhone as soon as it loads, and after about 5 minutes in the iPad. I've tried unlinking f...
Forum Discussion
EA_Barry
Community Manager
Community ManagerCan you check if double clicking the home button on the device and closing all apps then restarting the game has any effect here please.
- iPad mini retina, iOS ver 8.1.2, game is crashing every 30 secs to 2 mins. I tried closing all apps and even restarting the tablet, still crashing.
I know it sounds weird, but have you tried turning the sound off? It helped me a bit with memory I think.
I have tried this however it does not have any effect, the game still crashes repeatedly every 15seconds to 2min.
In game : when I log in facebook its perfect , but in game centre it crashing and it close directly . plz fix this .
It appears individual trouble shooting might be necessary. Could you please contact customer support for that?
1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
the image is all truncated and then it crash
