I have done all of these things. Still crashing on services page
Do you have any buildings/decorations with extra graphic visuals and effects like the Chicago Skyline... Water (ponds, lakes)?
I'd like to clarify one more thing, is it the same pink pixelation and freezing that you mean when you say crashing, or does the game abruptly stop and you see your home screen?
The game goes black and freezes. It does not go back to the Home Screen.
I have a few ponds but nothing with special effects, that I know of.
I apologize for the late response, only now saw this.
Due to pink pixelation primarily being a graphics problem (with multiple factors including Internet and user settings), having ruled out everything I can think of and understanding my knowledge is not exhaustive, I keep circling back to device compatibility.
It's an unfair conclusion. But, players are reporting relief when replacing the device.
I recognize my limits to help.
Community ManagerCommunity Manager
