Thanks for this explanation. We noticed, that we sometimes can not see and not buy those items from a club mate.
This happens while these seasonal shops are not active. Sometimes some from our club can see and buy it, sometimes not. It seems to be very erratically. We had not distinguished who or when somebody has this behavior. Any idea on that?
Hi @jknabbe ,
I believe any seasonal item you post in your depot can only be seen by anyone, including club mates and Facebook friends, if the "Advertise" box is checked. The only exception being Daniel, lol, apparently he can see the "invisible items" and will purchase them after time as he does all other unsold items.
Hope this helps 😉
Hello @never2old2game
Thanks for the reply.
1. But I can not agree to that. It does not depend on checking the Advertising box.
If we try to trade within the club, we do not check it, but some of us can see it, others from our club do not see it.
2. The exception to Daniel (in Germany it is "Heinz") is agreed.
@jknabbe ,
My apologies. Our club has not experienced this.
I hope another member of the community will be by to help soon.
You may also want to submit a ticket, (in English or in German), using the link below.
Remember to include your Player ID number. 🙂
🤞
Hello @never2old2game
I have submitted a ticket, I will post the answer here.
@jknabbe we’ve experienced the issue that we couldn't see each other’s Xmas items after the Santa’s shop is closed. They were all removed from global trade HQ too, then they started appearing again. It was fixed in a few hours.
https://answers.ea.com/t5/SimCity-BuildIt-General/Santa-s-workshop/m-p/9912989#M16724
Not sure if it’s related with your case but this same issue was reported last year when Santa’s workshop is closed too.
maybe that ours is the same issue., but we all can see Xmas items -and others- in the Global Trade HQ.
Hello to all,
after submitting a ticker, I got next day the message, that it has been forwarded to the "game team".
Quote, Ich werde dein Feedback an das Spiele-Team weiterleiten. Unquote
Up to now, three days late, I did not get any further information.
BUT: It seems, that this erratic failure does not happen anymore.
Maybe it has been solved or corrected.
This is closed for me.
Thanks to all the help.
Hello again,
there is no answer and no feedback from EA up to now (Feb. 06, 2021), after a little more than one month.
@jknabbe Hi, thank you for your update.
Do you still have the issue for trading with your club members?
As I mentioned in my previous post, it seems, that this erratic failure does not happen anymore.
Maybe it has been solved or corrected.
@jknabbe Thank you for clarifying. Probably they closed the case since the Xmas event is over.
Wish EA gave some answer about the issue you had. Oh well.
Glad they didn’t let us use the sport shop anymore, we are free from the annoying seasonal production 🙂
