Re: Storage capacity dropped at end of mayors pass

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If you haven't already done so report it to EA using the report system. The same thing happened to me. I don't think they understand that they not only took the temporary storage away they also took the storage we bought during this season pass. We just want our storage back. I don't need anyone else to tell me the temporary storage was temporary. I understand it was temporary. I know exactly how much was temporary. Now I hope the confiscation of my storage is temporary

I didn’t collect a temporary increase. I just paid SimCash to buy the necessary bits to upgrade from 110 to 115.

I concur with this.  I have checked everything EA has released about the mayor's pass and nowhere does it mention that the storage rewards are temporary. Please return them immediately or be guilty of theft.  This is the latest of a long series of issues with Simcity Buildit that EA has either caused because of their greedy policies or their apathetic approach to customer issues.  It is time to find a journalist that was bring these corrupt issues to the general public and show EA that their continuing criminal activities should be curtailed immediately and compensation be rendered to all customers affected by their crimes.

They probably have something in their T&Cs about being allowed to revoke anything they like. I’ve been surprised by how intrusive the monetisation has become. I paid for the game, then realised there were adverts, then the adverts started popping up whenever they liked (for example when I queued up some goods in a factory), then new regions were created that take you back to the beginning in terms of having to buy power stations every 5 minutes. I’ve stopped expanding my city because you run out of storage if you want to collect items to increase storage or land. This is the only time I’ve paid to expand my storage and then EA disappeared it. Everything is a chore, like Epic projects, which wipe out your treasury and fail if you aren’t online for the whole 24 hours. I think this might be time to quit and avoid EA in future.

The customer service person didn’t even bother to read my message or this thread. I just got a copy and paste answer:

“Hello Mayor,

Thanks for getting in touch and for your continued support.

After reviewing your email I can see that your city storage count has been decreased after the end of last Mayor season pass. I know this can be annoying to lose storage capacity which was earned as a reward. If I would be in your place I would also be really annoyed and disappointed. However, I will assist you with my best possible knowledge....”

I DID NOT GET EXTRA STORAGE THROUGH THE MAYOR SEASON PASS NONSENSE. I PAID FOR BLOODY STORAGE THAT HAS BEEN TAKEN AWAY!!!

Tell your devs to check their code, because they’ve clearly written something that checks for everyone who increased storage during that stupid promotional phase, regardless of how their storage increased, then stolen it. Check your code before you arbitrarily remove items that people have paid for, especially if you can’t be bothered to read customer complaints properly.

Simcitybuildit 

That’s the exact email I received. No more EA games for me! I waste too much time on games anyway, so anything that offsets game developers’ tricks for keeping us playing is a blessing in disguise.

Hi Rocco, good to see you back...perhaps this is just another aspect of the lack of accountability, oops - I meant “privacy policy”. Take care my friend.

Reply to Jeff : if you opened and read the description accompanying the Mayor's Pass storage it did state that it was temporary til the end of season.

same problem. EA stealing money

Happened to me too. I paid for it but it still disappeared.