Simcity buildit ios

What do you mean start over? like start from level 1? or start again prior to the deletion of the app?

If that's the case, then you can just play the game again since you mention he already deleted and installed it again. But this time make sure not to connect it with the facebook account since it will load up the existing city that were stored in the servers. So in order for you to have your progress saved, login with another facebook account that has no stored information in EA's database.

how will i find him if he not logged into facebook??   Is their no way to restart this game for being connected with your friends?

Since you mention that he reinstall the game(meaning the app was already deleted then installed again), he can go ahead and open the game. It will start from the tutorial session which means that he is starting from level 1 again.

"how will i find him if he not logged into facebook?"

- he can click settings icon and there will be an option to "Log in to facebook" if he is not connected to it yet.

" Is their no way to restart this game for being connected with your friends?"

-do you mean he wanted to restart the game and still be connected with friends? Like what I've mentioned before, if he already used his facebook account on his old city, if he connects it with the same FB account, the city that will load is the one saved on EA's database - his current city. I believe there's no way to wipe out your progress online. But I may be wrong. 🙂

cheers.

You can contact support in-app or wait someone from EA to reply here in your post.

Once a city is connected through Facebook, you can not start that city over at level one. 

In order to start a new city and to connect it to Facebook, you need to start a new Facebook account! Add your friends to the new Facebook account and connect your new city. 

If that is not an option you want to take, then you will have to keep the city that you have connected to your current Facebook and just bulldoze everything and start over...but you will still be at the level of that city. 

I found it easier to open a new Facebook account for just the app and go from there with a new city and reads my friends to my new account. 

Good luck in the game.