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76 Replies
No, it’s not working
- @Hotlips777 Did you try to reset your iPhone?
Can we get any actual update on the iOS compatibility issues? Many of us are largely invested into our cities and I speak for myself as well as many others that the only reason I allow myself to become monetarily invested in a game such as this is because it’s backed by a well-known and highly capable software company with the capacity to stay on top of issues such as these. Many of the reported issues have been brought to EA’s attention while the iOS was still in beta development, which developers are always granted early access to so as to be given time to spearhead most of the impending compatibility issues before the public release.
I’m thankful that the issues I’ve reported are not as gameplay-prohibitive as many in this thread are experiencing, but my issue (cannot send chats in mayors club, and game crashes while collecting various rewards) was reported nearly a month ago and I have not yet seen a resolution. EA has been around since the words “game” and “software” were able to be used in the same sentence (40 years!) and has experience and capability that other gaming companies look to for inspiration. Please don’t leave us in the dark.
I deleted the app, rebooted my phone, installed the app again, and nothing is happening
- @Hotlips777 you have to RESET the phone before you reboot it.
I did a little over a week ago reset my phone when I called Apple… Nothing is working so basically EA has to do an update either EA is gonna do an update here today or tomorrow or they’re not. That is basically the bottom line if everyone else is having the same problem after they reset the phone then obviously it’s not that problem.
This worked for me as well.
- Uninstall game
- Reset phone
- Reinstall game
- Complete ‘startup’ tasks in game
- Log into Game Center and choose saved city
- Up and running again
Total pain, but it does work!
- @itsbryindy74 Unfortunately didn’t work for me? Any other solution ?
- @i9mtt Unfortunately, I don’t have any other suggestions. To be clear, by reset phone, you have to reset all your phone settings to defaults, not just restart the phone. When I did this and reinstalled the app, I was good to go.
OK well I’m not gonna do a full reset on my phone and possibly lose absolutely everything and plus my contacts I did a soft reset (twice!) which should have solved the problem but the fact of the matter is EA has to do a friggin update for the software 16.0 compatibility for Apple phones! This is complete stupidity at this point! Almost 2 1/2 weeks I still have money in my game, it’s freaking *.
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