Stupid game bug caused 500+simcash lost!

During this week’s Mayor’s Contest, my game experienced severe lag and performance issues. As a result, several assignments that were already completed but not yet collected disappeared after restarting the game. This caused me to lose approximately 11,000 Contest Crystals. Due to this issue, my final ranking dropped from 3rd place to 4th place, which resulted in missing the following rewards: 500 SimCash 50 Golden Keys 5 Gold Speed-Up Tokens This was not caused by player error, but by game performance problems. I kindly ask you to review the logs and provide appropriate compensation for the loss and the ranking impact. simcity player ID: 1077066757 League: Metropolis League