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7esqh3uuxot9's avatar
7esqh3uuxot9
Newcomer
18 hours ago

Take Money and Block

Hi All, 

Long time player, first time poster. Been getting fed up for a while now; the complete lack of listening to customer feedback and turning the entire game into a money grab. Obviously then the Oktoberfest season was a complete farce with the impossibility of completing due to the worst exchange rates in human history.

But this has pushed me over the edge; a paying player, who has paid for the monthly premium pass for a long time, made these points on their Instagram page after EA had replied to another player claiming they loved hearing players feedback.  I couldn't resist and I don't like liars.

I may also have said I hope the rumours the PIF were looking to buy EA Sports were true as they might actually have to improve and expand the game......... And EA blocked me. A paying customer gets blocked for pointing out their lies and giving negative feedback. Thanks EA!

That's just insulting and when I queried it on their customer service page 3 days ago...... I've just been ignored.

I am done with EA...... Completely and utterly done.  The level of arrogance to block your revenue stream is insane.

The level of arrogance needed to constantly ignore your customers wishes would put any other business out of business......

 

It's been fun, but without Maxis it's turned into a gluttonous cash grab. And now blocking and ignoring that source of cash is beyond stupid.

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1 Reply

  • 2ecbbf3a682853ae's avatar
    2ecbbf3a682853ae
    Seasoned Traveler
    16 hours ago

    I've also noticed that many posts criticizing the current season have "disappeared", both on Instagram and here on the forum. We're not talking about abusive posts, just people complaining about the season and it's excessive pay-to-win element.

    This is just the cherry on the top of a terrible season. Rest assured, you are not the only one who's done with EA.