Forum Discussion

Vernissa's avatar
Vernissa
Seasoned Ace
23 days ago
Solved

Team members removed by EA and team challenge points zero

2 of my team members were removed from the club involuntarily, presumably by EA. One has rejoined after I sent an invite, but his team challenge points are zero. What is going on here? Can their poin...
bug
technical issues
  • Vernissa's avatar
    Vernissa
    23 days ago

    EA have responded. They say they identified an issue an implemented a fix right away! You should close the game, restart and the issue should be resolved, but manually rejoin your club. That doesn’t rectify the problem of the lost scores in the team challenge.

alifie1's avatar
alifie1
New Ace
23 days ago

Two of long time members (President, Senior) left our club quite unexpectedly (6 hours ago). After reading this thread, I tried to send invite to both of them, but instead of usual message about inviting them I receive error messages. 

 

  • Vernissa's avatar
    Vernissa
    Seasoned Ace
    23 days ago

    Clearly this is a major problem. Obviously the community managers are reading this as they removed a team name from a discussion. Hopefully someone will respond soon.

    • Vernissa's avatar
      Vernissa
      Seasoned Ace
      23 days ago

      Still no response from the Community Managers about this error on EAs part. Although my members have rejoined their points have not been restored leaving a 130k loss towards the legendary box. I want this sorted out now, not after CoM has ended!

      • Vernissa's avatar
        Vernissa
        Seasoned Ace
        23 days ago

        EA have responded. They say they identified an issue an implemented a fix right away! You should close the game, restart and the issue should be resolved, but manually rejoin your club. That doesn’t rectify the problem of the lost scores in the team challenge.

  • alifie1's avatar
    alifie1
    New Ace
    23 days ago

    The stupid glitch removed the people from friends list too and removed their friends list. The friend lists have been renewd after several hours and our president was able to return to the club after several hours. The other member received invite, at last. Unfortunately  the club is at its full capacity, so that member cannot join now … This is the first time I wish there was an inactive member we could remove. 

    (I hope the missing member will be patient and returns to us in few days too.)

    • Vernissa's avatar
      Vernissa
      Seasoned Ace
      23 days ago

      If the can’t return our team Vernissa still has space

       

      • alifie1's avatar
        alifie1
        New Ace
        20 days ago

        LOL! The lost Senior has successfully returned to us few minutes ago. 

         

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