My case is: I'm level 99, I had the sports shop from another season, but it didn't work though I read in play store it should be working. What's even more stupid: I see all the time a number two over the shop icon, though there's no trace of the toy shop. I didn't even know it existed. Even worse: As each time I entered the game a message appeared saying I could upgrade the sports shop for 250.000 simoleons, I finally did it, believing it would work afterwards, but I spent that money and this is the image I get when I click on the sport shop. (See image)
They are cheating people when they say it's an experiment on a few players as they did with trains. No!!! It's a super bug they can't solve, because if I'm not in the chosen unvolunteered players, why am I receiving messages to upgrade those shops?
I'm really angry with the developers. It's impossible to contact them and now asking for help in the game is harder than before....